Privacy Policy

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Privacy Policy

This Privacy Policy describes how RankSprint (“we”, “our”, or “us”) collects, uses, and protects your information when you use the RankSprint mobile application and website.

RankSprint is a privately owned educational platform and is NOT affiliated with, endorsed by, authorized by, or representing any government entity or government organization.

1. Information We Collect

We may collect the following types of information:

a) Personal Information
  • Name
  • Email address
  • Mobile number
b) Account Information
  • Login credentials
  • User preferences
  • Exam preparation interests
c) Payment Information
  • Payments are securely processed through trusted third-party payment providers such as Razorpay or Stripe.
  • We do NOT store your debit/credit card details, UPI PINs, or banking credentials.
d) Usage Data
  • Mock test attempts
  • Scores and rankings
  • Performance analytics
  • App interaction behavior
e) Device & Technical Data
  • IP address
  • Device type
  • Operating system
  • App version
  • Crash logs and diagnostics

2. How We Use Your Information

We use your information to:

  • Provide mock tests, rankings, and performance analytics
  • Improve app functionality and user experience
  • Process subscriptions and payments
  • Send important notifications and updates
  • Prevent fraud, misuse, or unauthorized activities
  • Provide customer support

3. Sharing of Information

We do NOT sell or rent your personal data to third parties.

  • Payment gateway providers (e.g., Razorpay, Stripe)
  • Cloud hosting providers
  • Analytics and crash reporting services
  • Legal or government authorities if required under applicable law

4. Non-Government Entity Disclosure

RankSprint is an independent private educational platform created for exam preparation and learning purposes only.

We do not represent any government body, recruitment board, or public authority. Any examrelated information provided in the app is collected from publicly available sources and should be verified through official government websites or notifications.

5. Data Security

We implement reasonable technical, administrative, and organizational safeguards to protect your data.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information:

  • While your account remains active
  • As necessary for legal, regulatory, tax, or operational requirements

7. User Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your account and associated data
  • Opt out of promotional communications

To exercise these rights, contact us at: Email: info.ranksprint@gmail.com

8. Third-Party Services

Our app may use third-party services including:

  • Payment gateways
  • Analytics tools
  • Cloud hosting services
  • Notification services

These third parties operate under their own privacy policies, and we are not responsible for their practices.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted within the app or on our website.
Continued use of the service after updates constitutes acceptance of the revised policy.

11. Grievance Officer

In accordance with applicable Indian laws and regulations:

Name: Bhargava Soupaty

Email: info.ranksprint@gmail.com

Response Time: Within 7 working days

12. Contact Us

For questions or concerns regarding this Privacy Policy:

Email: info.ranksprint@gmail.com

Website: www.ranksprint.org